Privacy Policy

 

Protecting your private information is our priority. This Privacy Policy applies to American Sabio LLC, dba Splendid Vacations (hereinafter “Splendid Vacations,” “we,” or “our”) and our website at www.splendidvacations.com and governs data collection and usage. The Splendid Vacations website is an online travel site. By using the Splendid Vacations website, all users and consumers (hereinafter “you,” “your”) hereby consent to the data practices described in this Privacy Policy. If you do not accept this Privacy Policy, then please do not access, use, or interface in any way with our website.

 

Collection of your Personal Information

To provide you with products and services, Splendid Vacations may collect personally identifiable information, such as, but not limited to:

 

• First and last name
• Date of birth
• Consumers age
• Mailing and billing Address
• E-mail Address
• Phone Number
• Passport details
• Username

 

If you purchase Splendid Vacations’ products and services, we will collect billing and credit card information. This information is used to complete the purchase transaction. Splendid Vacations may also collect anonymous demographic information such as your age.

 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Splendid Vacations’ public message boards, this information may be collected and used by others.

 

When you interact with our customer service personnel, we record and store telephone calls temporarily for quality and training purposes.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These services may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; and/or (e) submitting your credit card or other payment information when ordering and purchasing products and services. Among other things, we will use your information to communicate with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

 

You always have the choice not to submit your information, and you can decide what communications you want from us. However, in doing so, certain transactions might be affected. For example, not providing your name will prevent us from processing reservations for you.

 

You may access, change, or correct information that you have provided by making a request to us using the contact details below or, if you have an account, by logging into that account. We may need to verify your identity before granting access or otherwise changing or correcting your information.

 

Use of your Personal Information

Splendid Vacations collects and uses your personal information to operate and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from Splendid Vacations and its affiliates.

 

We are fully committed to delivering information regarding the collection and use of data as provided to us by the consumers who visit and use our websites, products, and services. We do not ask for information unless we need it for a specific use. Some of the main reasons we collect information include:

 

• To provide services such as processing a transaction (e.g., reservations and responding to a request for information);
• To send you marketing communications relating to products and services offered by Splendid Vacations, or those offered by our strategic partners and other trusted third parties;
• To conduct market research via surveys to better meet your needs, improve the quality of our websites and the services we provide, and deliver communication, advertising, or promotions.

 

From time to time, Splendid Vacations may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our services, we may receive a notification when you open an email from Splendid Vacations or click on a link therein.

 

If you would like to stop receiving marketing or promotional communications via email from Splendid Vacations, you may opt out of such communications by clicking on the link included in the communication or by sending an email to unsubscribe@splendidvacations.com.

 

Information Sharing with Third Parties

Splendid Vacations does not sell, rent, or lease its customer lists to third parties.

 

From time to time, we may contact you on behalf of our external business partners about offerings that may be of interest to you. In those cases, your unique, personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services in connection with Splendid Vacations, and they are required to maintain the confidentiality of your information.

 

Splendid Vacations may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) provide products and services; (b) conform to the edicts of the law or comply with legal process served on Splendid Vacations; (c) protect and defend the rights or property of Splendid Vacations; and/or (d) act under exigent circumstances to protect the personal safety of users of Splendid Vacations, or the public.

 

Opt-Out of Disclosure of Personal Information to Third Parties

We may disclose your personal information to third parties for business purposes. You have the right to know the categories of your personal information that we disclosed.

 

Further, you have the right under certain privacy and data protection laws, as applicable, to opt out of the disclosure of your personal information. If you exercise your right to opt out of the disclosure of your personal information, we will refrain from disclosing your personal information unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, visit this web page www.splendidvacations.com

 

Tracking Consumer Behavior

To determine what services are most popular, we may track the websites and pages that our users visit within our Splendid Vacations website. We use this data to deliver customized content and advertising within Splendid Vacations to customers whose behavior indicates interest in a particular subject area.

 

Automatic Collection of Information

Information about your computer hardware and software may be automatically collected by Splendid Vacations. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used to operate the services, maintain quality of the services, and collect general statistics regarding use of the Splendid Vacations website.

 

Use of Cookies

The Splendid Vacations website may use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is convenience: cookies help save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Splendid Vacations pages or register with Splendid Vacations website or services, a cookie helps Splendid Vacations to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Splendid Vacations website, the information you previously provided can be retrieved with cookies so you can easily use the Splendid Vacations features that you customized.

 

You may accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that if you choose to decline cookies, you may not be able to fully experience the interactive features of the Splendid Vacations services or websites you visit.

 

Links

Our website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our website and to read the privacy statements of any other website that collects personally identifiable information.

 

Security of your Personal Information

Splendid Vacations secures your personal information from unauthorized access, use, or disclosure using SSL Protocol.

 

 Although there is no “guaranteed security” on the internet, we protect your information using technical, appropriate, administrative, and procedural safeguards among which are password controls, “firewalls,” etc. We also use up to 256-bit encryption based on a Class 3Digital Certificate issued by VeriSign, Inc. This allows us to deploy Secure Sockets Layer (SSL), an encryption method designed to protect your data from interception and hacking attempts while in transit.

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to, or alteration of, your personal information. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond our control; and (b) the security, integrity, and privacy of all information and data exchanged between you and us through our website cannot be guaranteed.

 

Right to Deletion

We generally retain your information as long as reasonably necessary to provide you use of Splendid Vacations, or to comply with applicable law. Subject to certain exceptions set forth below, you can send us a verifiable request to delete your personal information from our records. Upon receiving your request, we will also direct any service providers to delete your personal information from their records.

 

Please note that we may not be able to comply with requests to delete your personal information if saving the information is necessary to:

•     Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with applicable law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

•     Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

•     Debug to identify and repair errors that impair existing intended functionality;

•     Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

•     Comply with applicable electronic communications privacy acts;

•     Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

•     Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

•     Comply with an existing legal obligation; or

•     Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

Children Under Thirteen

Our Services are not intended for and are not targeted to children under the age of thirteen (13). If you are a child under the age of 13, you are not permitted to use the Services and you should not send any information about yourself to us through the Services.

 

We do not knowingly collect any personal information from children under the age of 13 and, if we learn that we have received information from a user under the age of 13, we will delete this information in accordance with the Children’s Online Privacy Protection Act (“COPPA”). If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information without COPPA-required consent, please contact us by email as detailed on our Contact page Splendid Vacations - Contact Us.

 

If you have registered to use the Services, and have posted content or information on the Services, you can request that such information be removed from the Services by contacting us by email or mail, at the addresses on our Contact page Splendid Vacations - Contact Us, stating that you personally posted such content or information and detailing where the content or information is posted. We will make reasonably good faith efforts to endeavor to remove the post from prospective public view or anonymize it so the minor cannot be individually identified. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished the post and archived copies of it may be stored by search engines and others that we do not control.

 

Opt Out and Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from third-party partners of Splendid Vacations by contacting us here:

• Web page: www.splendidvacations.com

• Email: info@splendidvacations.com

• US Phone: (702) 790-7182

 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

 

Changes to this Policy

Splendid Vacations reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

Splendid Vacations welcomes your questions or comments regarding this Privacy Policy. If you believe that Splendid Vacations has not adhered to this Policy, please contact us at:

 

American Sabio LLC, dba Splendid Vacations

6850 S. Bermuda Rd.

Las Vegas, Nevada 89119

 

Email Address:

info@splendidvacations.com

 

Telephone number:

(702) 790-7182

 

Effective as of December 20, 2022